In the simplest terms VoIP is telephone calls that are made over the Internet versus traditional telephone lines. The main advantage of this type of telephone communication is that it is really cheap. This is coupled with the flexibility of it as you can use the technology to run not only several phone lines but also the fax and of course the Internet.

The most popular characteristic of VoIP that really brought it into everyday use was the capability to carry out conference calls simply and at a low cost. A large amount of people can join the conference call easily. You can choose whether to have a video or voice conference call with the press of a button.

All of these features can be utilized without paying an extra surcharge as usually happens with phone companies. This characteristic has made the VoIP popular with all sizes of business, as they are not limited by price to use the technology.

VoIP does have some not so popular characteristics. Some of the obstacles with VoIP are problems with dropped calls and voice delays. VoIP is also susceptible to the same hackers that you computer is victimized by. After searching awhile I found a massive list of helpful tips on VoIP.

Another big obstacles is that the VoIP system will not function without an electric source. This isn’t the case with traditionel phone lines. However the pros easily outweigh the cons in VoIP.