Worst Rated Cable Company

March 26th, 2008 by abarker


For years cable companies had no competition. If you wanted cable channels, you got service through them. It didn’t matter if they had outages. If you had a constant fuzzy picture, they might come out and service your lines, at your expense, and their time table. It didn’t matter, because you had no other choice. It was the great world of Cable Monopolies.

During the pre-Dish days, cable companies were notorious for poor customer service. They were like a DMV or government organization that had no real profit bearing consequences of customer neglect. In the early 90′s, with the invention of small Dish Satellite, that began to change. Cable companies had to adapt to competition and learn real business skills. So how has that adaptation gone? Which Cable companies have struggled the most.

Having sold against At&T, Comcast, Cox, Time Warner, Adelphia, and Charter, I found that the more expensive the cable company, and the more often the rate hikes, the more unsatisfied the customers were. In the areas I was at. Charter and Adelphia were our favorites. The only times customers were satisfied were when they had bundled high speed internet packages. What are your bad experiences with cable TV providers?